Consumer rights & complaints: questions and answers
Refunds, disputes and how to complain when a company gets it wrong. Clear answers to the consumer rights and complaints questions people ask most, written in plain English and checked against official sources. 3 answers so far.
Fact-checked against official sources such as GOV.UK, HMRC and the IRS · Updated 6 October 2026
United Kingdom 1
- Can I still make a PPI claim in the UK?
Most new UK PPI complaints had to be made by 29 August 2019, so a normal new complaint in 2026 is usually out of time. Narrow exceptions remain, and some court routes…
United States 2
- Can promoting a restaurant make a meal free?
Generally no. Promoting a restaurant does not by itself make the meal free; you need a clear agreement that the promotion is compensation or that the bill is waived…
- What happens to a refund if my credit card has been cancelled?
A cancelled card does not automatically cancel a legitimate refund. Ask the merchant to process it and tell them the account is closed. The former issuer may post the…
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General information, not personal financial advice. How we check facts.