Quick answer
Customer Service Representatives in North Carolina earned a median of $40,240 a year ($19.35 an hour) in May 2025, 10% below the national median of $44,770; 89,510 were employed there, ranking #41 of 54 states and territories by median pay, per BLS OEWS.
Data as of May 2025. Source: U.S. Bureau of Labor Statistics, OEWS May 2025
| Measure | North Carolina | United States |
|---|---|---|
| Median annual wage | $40,240 | $44,770 |
| Mean annual wage | $43,450 | $46,590 |
| Median hourly wage | $19.35 | $21.53 |
| 10th percentile | $30,200 | $31,750 |
| 25th percentile | $34,960 | $36,870 |
| 75th percentile | $48,590 | $51,780 |
| 90th percentile | $59,820 | $63,590 |
| Employment | 89,510 | 2,595,750 |
| Jobs per 1,000 | 18.113 | — |
| Location quotient | 1.09 | 1.00 |
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Last updated Oct 16, 2026, 10:42 PM ET. Data only, not financial or tax advice.
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