Quick answer
Customer Service Representatives in West Virginia earned a median of $38,430 a year ($18.48 an hour) in May 2025, 14% below the national median of $44,770; 9,860 were employed there, ranking #47 of 54 states and territories by median pay, per BLS OEWS.
Data as of May 2025. Source: U.S. Bureau of Labor Statistics, OEWS May 2025
| Measure | West Virginia | United States |
|---|---|---|
| Median annual wage | $38,430 | $44,770 |
| Mean annual wage | $42,430 | $46,590 |
| Median hourly wage | $18.48 | $21.53 |
| 10th percentile | $29,590 | $31,750 |
| 25th percentile | $34,440 | $36,870 |
| 75th percentile | $48,500 | $51,780 |
| 90th percentile | $56,970 | $63,590 |
| Employment | 9,860 | 2,595,750 |
| Jobs per 1,000 | 14.049 | — |
| Location quotient | 0.84 | 1.00 |
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Last updated 2026-10-16. Data only, not financial or tax advice.