Quick answer
Customer Service Representatives in Illinois earned a median of $46,130 a year ($22.18 an hour) in May 2025, 3% above the national median of $44,770; 100,970 were employed there, ranking #17 of 54 states and territories by median pay, per BLS OEWS.
Data as of May 2025. Source: U.S. Bureau of Labor Statistics, OEWS May 2025
| Measure | Illinois | United States |
|---|---|---|
| Median annual wage | $46,130 | $44,770 |
| Mean annual wage | $48,950 | $46,590 |
| Median hourly wage | $22.18 | $21.53 |
| 10th percentile | $33,590 | $31,750 |
| 25th percentile | $37,680 | $36,870 |
| 75th percentile | $58,050 | $51,780 |
| 90th percentile | $71,400 | $63,590 |
| Employment | 100,970 | 2,595,750 |
| Jobs per 1,000 | 16.558 | — |
| Location quotient | 0.99 | 1.00 |
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Last updated 2026-10-16. Data only, not financial or tax advice.