Quick answer
The median annual wage for customer service representatives in the US was $44,770 in May 2025 (mean $46,590), with 2,595,750 people employed, per BLS. Among states, Washington paid the highest median ($50,330) and Puerto Rico the lowest ($26,700).
Data as of May 2025. Source: U.S. Bureau of Labor Statistics, OEWS May 2025
| State | Median | Mean | Employment |
|---|---|---|---|
| Washington | $50,330 | $54,140 | 39760 |
| California | $49,560 | $54,640 | 176850 |
| Massachusetts | $49,120 | $52,750 | 49990 |
| Minnesota | $48,800 | $51,750 | 53340 |
| District of Columbia | $48,250 | $53,850 | 7550 |
| Delaware | $48,190 | $51,700 | 7470 |
| Connecticut | $48,090 | $51,860 | 24490 |
| New York | $48,000 | $52,740 | 141090 |
| New Jersey | $47,740 | $51,030 | 59690 |
| Rhode Island | $47,550 | $49,730 | 7890 |
| Colorado | $47,540 | $50,230 | 38770 |
| Vermont | $47,500 | $50,250 | 2870 |
| Oregon | $47,450 | $49,390 | 19440 |
| New Hampshire | $47,300 | $49,560 | 12750 |
| Maine | $47,160 | $48,300 | 7560 |
| Wisconsin | $46,970 | $48,770 | 50840 |
| Illinois | $46,130 | $48,950 | 100970 |
| Iowa | $46,090 | $47,740 | 30100 |
| Arizona | $45,690 | $47,550 | 87020 |
| Hawaii | $45,650 | $47,130 | 8010 |
| Ohio | $45,610 | $46,870 | 85930 |
| Montana | $45,290 | $47,000 | 4910 |
| Alaska | $45,150 | $47,440 | 2410 |
| North Dakota | $44,670 | $47,640 | 5750 |
| Pennsylvania | $44,630 | $46,260 | 94340 |
| Missouri | $44,190 | $46,470 | 50530 |
| Michigan | $43,950 | $45,870 | 71310 |
| Nebraska | $43,940 | $45,100 | 15340 |
| Idaho | $43,200 | $44,820 | 18770 |
| Utah | $43,140 | $44,570 | 44490 |
| Indiana | $43,140 | $45,360 | 44630 |
| Tennessee | $42,830 | $44,300 | 59730 |
| Maryland | $42,830 | $46,100 | 37740 |
| Virginia | $42,730 | $44,960 | 59850 |
| Wyoming | $42,340 | $44,080 | 2110 |
| South Dakota | $40,650 | $42,940 | 6120 |
| Nevada | $40,560 | $42,720 | 32110 |
| Florida | $40,440 | $43,950 | 228000 |
| Texas | $40,420 | $43,220 | 337170 |
| Kansas | $40,320 | $43,100 | 29200 |
| North Carolina | $40,240 | $43,450 | 89510 |
| Georgia | $39,630 | $42,940 | 97850 |
| New Mexico | $39,030 | $42,600 | 16950 |
| South Carolina | $38,860 | $42,390 | 51000 |
| Kentucky | $38,700 | $42,440 | 38630 |
| Oklahoma | $38,650 | $41,740 | 34460 |
| West Virginia | $38,430 | $42,430 | 9860 |
| Alabama | $38,400 | $41,290 | 33290 |
| Arkansas | $37,840 | $41,390 | 20680 |
| Louisiana | $37,330 | $39,340 | 25780 |
| Virgin Islands | $37,140 | $38,810 | 320 |
| Mississippi | $36,380 | $38,820 | 20860 |
| Guam | $30,350 | $31,960 | 720 |
| Puerto Rico | $26,700 | $28,480 | 20330 |
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Last updated 2026-10-16. Data only, not financial or tax advice.